Question 1

How do you handle security and GDPR?

Accepted Answer

At design time, not at acceptance time. Role-based access, encrypted exchanges, an audit log of every operation, and data that stays on the infrastructure you choose — yours, if that is what your IT department requires. We sign the data processing agreements needed and document the processing for your register.

Question 2

Do you integrate our existing systems?

Accepted Answer

That is the core of the work. Salesforce, NetSuite, AS400, Oracle, MarineXchange: we have connected these systems before, including where the documentation is missing and the only interface available is a file export. Nothing gets replaced for the occasion — the flows sit beside what you have and let it keep working.

Question 3

How does an engagement work?

Accepted Answer

In one of two shapes. A defined scope, quoted and delivered fixed-price when the need is clear; a team alongside yours, billed for time spent, when it takes shape as you go. Either way it starts with a short scoping phase of a few days, which produces an architecture, a quote and a schedule before anyone commits to anything long.

Question 4

Who owns the code?

Accepted Answer

You do. It is delivered in your repository, with its documentation and its deployment procedures. The generic building blocks of our platform are licensed to you for use, with no dependency on our being there: you can take operations back in house or hand them to someone else.

Question 5

What happens if the person who knows the project leaves?

Accepted Answer

That is the right question to ask a firm our size. Your projects rest on our shared platform rather than on code written to each person's own taste; at least two people follow every engagement; and everything that runs is documented and automated — installation, deployment, backups — so that picking it up is a matter of reading, not of investigation.

Question 6

What happens after go-live?

Accepted Answer

Go-live is not the end. We run what we deliver: supervision, alerting, verified backups, fixes and version upgrades. You can also take operations in house — we train your teams and leave the documentation that goes with it.

Question 7

What are your timelines?

Accepted Answer

A prototype you can handle in two to four weeks, a medium project in two to three months, an enterprise platform in three to six. We deliver in increments: something is running well before the end, and the scope adjusts to what you see.

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